Shipping Policy

Shipping & Handling

Shipping time

We offer FREE shipping to the contiguous 48 states in the US for most products. Most of our in-stock orders are shipped out in 1-2 business days. Delivery time within the US is 5-7 days.
For back-ordered items, kindly check the selections carefully when placing an order, as the shipping time frames are constantly updated in real-time.
Your transit time and carrier may vary. Some products are shipped in separate packages and may have different arrival times.

Shipping restrictions & limits
Shipping to Alaska, Hawaii, Puerto Rico, and International addresses is currently not available.
*Please note that during national holidays, inventory shortages, shipping and customs delays, extreme weather, and other scenarios that we have no control over, chances of your delivery getting delayed are high. We will appreciate your patience during those times.

Shipping service
We use third-party shipping partners to deliver our products to customers. However, we are now diversifying our shipping methods to provide customers with faster shipping.Currently, free shipping is only available for customers within the contiguous U.S.

Sales tax & VAT
The tax amount you’re paying at checkout on our website is either sales tax, GST or VAT varying by country. Tax will be calculated when you input your shipping address during the checkout process.

Shipping Address Modification
Because we aim to fulfill orders as quickly as possible, after 12 p.m. PST each day, we cannot change the shipping address or other details on your order. You are welcome to return the item to us in accordance with our Return Policy.

Tracking Your Order
You should receive an email with your shipment notification and tracking information shortly after you place your order. Your package status can be tracked on the official logistics website.
If you have any concerns about shipping, please email us at for assistance.

Our Free Delivery does not require a signature, and your order will be left on your doorstep. Kindly ensure to check your order's tracking number. It will include the expected delivery date as a guarantee of the receipt of your item. FedEx do not honor claims of lost packages if delivered to the correct address. Ergolover will not be liable for such claims.